Business environment in Taiwan is dominated by SMEs, which face relatively high operational challenges. The market competition is increasingly fierce, with large enterprises having abundant resources, putting immense pressure on SMEs.
Therefore, SMEs need to continuously innovate and improve product quality to maintain competitiveness. The challenges faced during the innovation process include a shortage of human resources, insufficient funds to retain talent, and lagging technological capabilities. Additionally, risk management and crisis response awareness are relatively weak, resulting in low resilience against market changes and economic fluctuations.

Existing issues faced by management personnel, accounts, and devices:

• Using multiple platforms simultaneously:Most SMEs use different platform services for managing personnel, accounts, and devices, which is inconvenient for HR and technical staff. Each platform has different interfaces and user experiences, making operations cumbersome and requiring the memorization of numerous details.

• Stuck in traditional form-based maintenance:Due to relatively weak technical capabilities, some management practices still rely on form records and transmission, posing high risks for team collaboration, such as inconsistencies in shared editing, file overwrites, and accidental deletions.

• Lack of data inspection and management tools:The most critical part of the management process is the presentation of data reports and cross-analysis results. However, few SMEs have the capability and resources for this, leading to ineffective management and difficulty in determining whether decision-making directions are correct.

iSME is an integrated AD management platform designed specifically for non-IT professionals, providing an easy-to-use interface for individuals with no technical background. Replacing complex technical jargon with intuitive operations, it allows users to smoothly handle everything from onboarding new employees, creating accounts, assigning permissions and devices, to presenting clear and understandable dynamic data dashboards.

iSME's advantages are not only in its ease of use but also in its ability to provide diverse data reports and analysis features, enabling managers to monitor various AD indicators such as account status, permission details, and asset usage. With simple menus and filters, managers can flexibly view the necessary data, including software usage rates, device performance status, and system operation records, and apply compliance principles to ensure the company's environment meets cybersecurity standards.

Amplify Results, Seamless Business Expansion, Creating Infinite Possibilities for SMEs

In today's rapidly developing information-driven business environment, SMEs face numerous challenges, particularly in IT management. Due to limited resources, most SMEs often lack dedicated IT departments to support complex technical needs. As businesses expand, they often need to introduce various business tools such as Microsoft 365, Google Workspace, Adobe, and Splashtop to enhance efficiency and market competitiveness. However, managing multiple accounts and licenses required for these tools can be a technical and time burden for SMEs without professional IT support.

Moreover, the requirements for cybersecurity and compliance have become increasingly complex with stricter regulations, posing significant challenges for SMEs with weak technical foundations. Personnel changes, especially onboarding and offboarding employees, also add extra pressure on IT resource management. If these challenges are not properly addressed, they could severely impact the operational efficiency and information security of the business.

Facing various challenges in IT resource management for SMEs, iSME was born to provide a comprehensive and efficient solution. This solution is specifically designed for SMEs without dedicated IT departments, aiming to simplify IT management through technological innovation and automated processes, allowing these businesses to focus more on their core operations. iSME's all-in-one control panel integrates all necessary functions, enabling businesses to easily manage accounts and licenses while enhancing security measures such as multi-factor authentication and data retention policies to ensure data security and regulatory compliance.

Furthermore, iSME offers automated solutions for IT needs during personnel changes, effectively managing IT resource allocation and recovery at different stages of employment, including onboarding, active employment, and offboarding. This not only improves operational efficiency but also significantly reduces the management burden, enabling SMEs to remain competitive in the digital landscape.